TERMS AND CONDITIONS

Last Updated: 15-01-2026

Welcome to Trestiq Technologies Private Limited. These Terms and Conditions govern your use of our website and services. By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms and Conditions.

1. User Eligibility

  • You must be at least 18 years old to use this website or place an order.

  • By using this website, you confirm that you are legally capable of entering into binding agreements under applicable laws.

  • Users under 18 years of age may use the website only under the supervision of a parent or legal guardian.

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Engage in fraudulent activities

  • Attempt unauthorized access to the website or servers

  • Interfere with website functionality or security

  • Upload malicious software, viruses, or harmful code

  • Use the website for illegal or unauthorized purposes

Any misuse of the website may result in suspension or legal action.

3. Product Information

We strive to display accurate product descriptions, specifications, pricing, and images.

However:

  • Minor variations in color, design, packaging, or specifications may occur

  • Product availability and pricing are subject to change without notice

  • Errors may occasionally occur despite reasonable efforts

We reserve the right to correct any inaccuracies or cancel affected orders.

4. Orders & Payments

  • Placing an order constitutes an offer to purchase products from us.

  • Orders are confirmed only after successful payment verification.

  • We reserve the right to cancel, refuse, or limit any order at our sole discretion.

Reasons for cancellation may include:

  • Pricing or technical errors

  • Product unavailability

  • Suspected fraudulent transactions

  • Violation of these Terms

Refunds for cancelled orders will be processed to the original payment method where applicable.

5. Shipping & Delivery

  • Delivery timelines provided on the website are estimates only.

  • Delivery may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

  • Delays caused by courier partners, natural disasters, strikes, government restrictions, or force majeure events are beyond our control.

Customers are responsible for providing accurate shipping information.

6. Cancellation Policy

  • Orders may be cancelled before dispatch.

  • Once shipped, cancellation requests will be handled according to our Refund & Returns Policy.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Returns Policy.

Customers are advised to review the policy carefully before placing an order.

8. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your account credentials

  • All activities conducted through your account remain your responsibility

  • You must notify us immediately if unauthorized access or suspicious activity is detected

We are not liable for losses resulting from unauthorized account usage caused by negligence in safeguarding login details.

9. Intellectual Property

All website content including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Text

  • Website design and layout

is the intellectual property of Trestiq Technologies Private Limited unless otherwise stated.

Unauthorized use, copying, reproduction, modification, or distribution of any content is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for indirect, incidental, special, or consequential damages

  • We are not responsible for losses resulting from misuse of products or delayed deliveries

  • Our total liability shall not exceed the value of the purchased product

Users agree to use the website and products at their own discretion and risk.

11. Third-Party Links

This website may contain links to third-party websites for user convenience.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Security policies

  • Products or services offered on external websites

Users access third-party websites at their own risk.

12. Indemnification

You agree to indemnify and hold harmless Trestiq Technologies Private Limited, its directors, employees, affiliates, and partners from any claims, losses, liabilities, damages, or expenses arising from:

  • Your use of the website

  • Violation of these Terms and Conditions

  • Violation of applicable laws or third-party rights

13. Force Majeure

Trestiq Technologies Private Limited shall not be held liable for delays, interruptions, or failure in performance caused by events beyond reasonable control, including but not limited to:

  • Natural disasters

  • Floods, fires, earthquakes, or pandemics

  • Internet or server failures

  • Government actions or restrictions

  • Strikes or labor disputes

  • War, terrorism, or civil unrest

  • Transportation or logistics disruptions

During such events, obligations may be suspended for the duration of the disruption.

14. Termination

We reserve the right to suspend, restrict, or terminate access to the website without prior notice if:

  • These Terms are violated

  • Fraudulent or suspicious activity is detected

  • User actions negatively affect the website, business, or other customers

  • False information or unauthorized payment methods are used

Termination may result in cancellation of pending orders and restriction from future use of our services.

15. Governing Law & Jurisdiction

These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website, purchases, or services shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

16. Website Information

Official Website:
www.trestiqshop.com

Company Name:
Trestiq Technologies Private Limited

17. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice.

Changes will become effective immediately upon posting on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.

18. Contact Information

For any questions regarding these Terms and Conditions, contact us:

Trestiq Technologies Private Limited

Address: 5th Floor, A-Wing, 148, Statesman House, Barakhamba Rd, New Delhi, Delhi 110001, India

📞 Phone: +91 88008 84262
📧 Email: info@trestiqshop.com