Shipping Policy

Last updated: 15-01-2026

At Trestiq, we aim to deliver your electronics safely and on time. This Shipping Policy explains our shipping process, timelines, and related information.

1. Shipping Locations

We currently ship to most locations across India. Delivery availability may vary based on courier serviceability.

2. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation
  • Orders placed on Sundays or public holidays will be processed on the next working day

3. Shipping Time & Delivery

Estimated delivery timelines:

  • Metro cities: 2–4 business days
  • Tier 2 & 3 cities: 3–6 business days
  • Remote locations: 5–8 business days

Delivery times are estimates and may vary due to weather, logistics, or government regulations.

4. Shipping Charges

  • Shipping charges (if any) will be clearly displayed at checkout
  • Free shipping may be offered on selected products or order values
  • Cash on Delivery (COD), if available, may carry additional charges

5. Order Tracking

Once your order is shipped, you will receive tracking details via SMS or email.
You can track your order using the provided courier tracking link.

6. Delayed or Failed Delivery

Delivery delays may occur due to:

  • Incorrect or incomplete shipping address
  • Customer unavailability at the delivery location
  • Natural calamities, strikes, or courier delays

In such cases, our support team will assist you in resolving the issue.

7. Damaged or Missing Items

  • Please check the package at the time of delivery
  • If the package appears damaged, refuse delivery and inform us immediately
  • Report damaged or missing items within 24–48 hours of delivery

8. Address Changes

  • Shipping address changes are allowed only before order dispatch
  • Once shipped, address changes may not be possible

9. International Shipping

Currently, we do not offer international shipping.

10. Contact Information

For any shipping-related queries, please contact us:

Trestiq Technologies Private limited
Address: 5th Floor, A-Wing, 148, Statesman House, Barakhamba Rd, New Delhi, Delhi 110001, India
Phone: +91 88008 84262
Email: info@trestiqshop.com